Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.
Reviewers consistently praise Alex and Michelle for technical knowledge, honesty about what customers actually need, and willingness to fit installs around tight schedules. Most report clean, quick installations and responsive support after the sale. Two older complaints surface: one unmet delivery deadline around Easter, and one heat pump quote abandoned mid-process with no explanation, though solar installs themselves drew universal praise.
All eight reviews award five stars with consistent praise for staff helpfulness, honesty, and friendliness. Customers name Daniel and David as standout team members. Limited review detail on specific solar or battery services.
A 1.5kW solar system failed within two years of installation. The reviewer reports MySolar refused to help, became rude when asked, and would not provide their ABN or contact details for complaint escalation to the ombudsman. Review evidence is very limited (one review).
Consolidated Energy excels at installation delivery and upfront communication, with repeat customers praising competitive pricing and on-time work. However, a significant subset reports serious aftercare failures: delayed solar completion, ducted A/C sizing errors unresolved after years, and dismissive responses to warranty claims. Staff names (Brendan, Karen, Bevan) appear frequently in positive reviews, suggesting good site-level service that does not extend post-handover.
Last updated 2026-09-05