Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-08-05.
Patrick, Deb, Nathan, and the team consistently earn five-star ratings for walking customers through solar and battery choices with patience and honesty. Installations arrive on time, finish cleanly, and staff explain warranties and app setup. Customers see electricity bill savings within months at prices reviewers describe as cheaper than competitors without cutting corners.
Fusion Sun Solar handles the full journey: site design, system selection across multiple quotes, government rebate paperwork, and swift repairs when issues arise. Deb and Patrick stand out for responsiveness and follow-up. Retirees and families upgrading systems return because they trust the advice and the aftercare.
Strong installation quality and fair pricing win consistently on the early years, but poor after-sales support emerges as a pattern: customers struggle to reach the business for faults, inverter problems go unresolved, and warranty claims are rejected. Recent reviews show communication issues persist.
Staff consistently help customers find the right gear, often going beyond basic sales to guide on wiring, compatibility, and best value. Most visitors praise the team's knowledge and patience. One customer had a serious problem with a used 3D printer sold as new: poor communication, unexpected freight charges not reimbursed, and responsibility passed to head office.
Ten of eleven reviewers praise SolarPeak for smooth installations, tidy work, and clear communication. Staff like Adam and Ash earn specific mention for knowledge and coordination. One recent review flags repeated unsolicited emails and texts after a data inquiry went unanswered, raising concerns about how contact details were obtained.
Last updated 2026-10-05