Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-08-05.
Most visitors find the Midland team eager to solve problems, whether sourcing hard-to-find HDMI adapters, helping with installation trouble, or steering customers toward better electronics for their needs. Staff spend time with shoppers even when busy, and the store has strong stock on 3D printing filament and general electronics. One recent negative flagged incorrect advice on automotive wiring calibre and a refund process that required cash purchases to be credited to card instead.
The business stocks a broad range of electronics and components beyond solar inverters, with particular strength in 3D printing supplies and AV gear. Named staff like the team earned praise for going the extra mile. The single serious complaint centred on a technician's misguided recommendation and the refund friction that followed, suggesting inconsistency in how staff handle tricky situations.
Older reviews praise friendly service, but a recent purchase reveals prices well above competitor rates, particularly on bulk electrical supplies. Staff demeanor remains positive, though value has become a concern.
Most reviewers praise Andrew and his team for patient, honest advice and clean, professional installation work. Several mention the team and Andrew by name and highlight patience with technical questions and after-hours support. Two one-star reviews allege poor communication or inflated system capacity claims, so it is worth checking quoted specs in writing.
Yet several report weeks of silence after requesting quotes or during follow-up, and one customer waited months for rebate paperwork to be submitted after paying full price upfront. Work quality varies: some jobs are flawless, others skip basic finishing steps like roof cleaning before install. The company holds strong on honoring warranty claims and, when engaged, shows patience with complex builds. However, a pattern emerges where high upfront costs combined with communication gaps after sale creates frustration, particularly around government rebate processing. Long-term customers praise loyalty, but first-time interactions often stumble at the quote stage.
Last updated 2026-10-05