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Link Plumbing and Gas Service

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 319 Google reviews · How we rank ›

4.7(319) 85 composite score See reviews on Google ✓ Google-verified
Solar Hot Water SystemsResidential Solar Panel SystemsSolar Energy System ServiceSolar Panel Maintenance ServiceExtended Warranty & Aftercare Support
Link Plumbing and Gas Service
Location
Belmont
Services
Solar Hot Water Systems, Residential Solar Panel Systems, Solar Energy System Service
Reviews
319
Best for
homeowners needing urgent hot water repair or Rheem warranty claims

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.

What reviewers think

Link's team arrives on time and completes jobs with a hands-on approach, backed by staff who make customers feel heard from the first phone call. Most work centres on hot water system repairs and Rheem warranty replacements, where technicians diagnose problems quickly and explain what they find.

However, a recent installation left bathrooms with only lukewarm water after two visits, and the business offered a further $280 inspection rather than owning the fault outright. This stands against a backdrop of 86% five-star reviews, but suggests warranty aftercare on new installs can be inconsistent.

Praised for
  • prompt and professional service
  • friendly and helpful staff
  • efficient problem-solving
  • knowledgeable technicians
  • Rheem warranty work
Watch-outs
  • unresolved hot water distribution issues
  • charged for investigation on new install
  • multiple visits without fix
knowledgeable-staffreliable-installationresponsive-customer-servicegood-after-sales-supportdelayed-installation
Best for: homeowners needing urgent hot water repair or Rheem warranty claims
Think twice if: new system installations may require multiple visits to resolve design issues; verify aftercare terms before committing

Strengths

  • Rheem accredited and warranty provider
  • prompt same-day or next-day booking
  • friendly front desk staff
  • efficient diagnostics and repairs

Worth knowing

  • Ben named as technician
  • Rheem accredited service agent (verified)
  • Master Plumbers Association member
  • operates 36+ years claimed
  • Office staff noted for phone courtesy
  • Replaced inline gas hot water heaters in under 30 minutes reported
  • Cleans up work sites after repairs

What reviews say by service

Solar Hot Water Systems
Repairs and replacements handled promptly; Rheem warranty work efficient. New installations can leave temperature issues unresolved after multiple visits.
Extended Warranty & Aftercare Support
Rheem warranty provider; reactive to problems but aftercare investigation may incur separate charge.
Solar Energy System Service
Hot water system diagnostics praised for speed; one case of prolonged unresolved issue after install.

How it compares

  • Rated 4.7 against a 4.59 average across the 54 solar hot water systems businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 79
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
273
4
24
3
1
2
2
1
19

Questions people ask

How quickly can you attend if my hot water fails?
Reviewers report prompt booking and same-day or next-day visits; one customer booked short notice for last job of the day.
Do you handle Rheem warranty work?
Yes. Link is Rheem accredited. Multiple reviewers confirm warranty replacements arrived on schedule and work was completed efficiently.
What if a newly installed system has a fault?
Link will attend to diagnose, but further investigation may incur a charge if a second fault (e.g. additional tempering valve) is suspected.

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Last updated 2026-09-05