- How long does a typical installation take?
- One customer's installation was completed within 5 hours on a single day; another's 18 kW system was online within 3 weeks. Complex jobs may take two days.
- Do you help with government rebates and loans?
- Yes. They coordinate with Plenti (WA Battery Rebate and interest-free loan provider) and ensure customers receive all state and federal rebates available.
- What happens after installation?
- You receive a walkthrough of the inverter and monitoring app, and a custom instruction manual with labeled equipment photos. Follow-up calls and emails are standard, though response to complex technical issues may require persistence.