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Solaroak

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 30 Google reviews · How we rank ›

4.7(30) 69 low data composite score See reviews on Google ✓ Google-verified
Solar Hot Water SystemsResidential Solar Panel SystemsSolar Energy CompanySolar Panel Maintenance ServiceSolar Energy System ServiceBattery Storage SystemsSolar Inverters & Components
Solaroak
Services
Solar Hot Water Systems, Residential Solar Panel Systems, Solar Energy Company
Reviews
30
Ranking
#16 in Solar Hot Water Systems
Best for
households needing urgent hot water system replacement or custom solar design.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.

What reviewers think

Solaroak delivers quick hot water system replacements with skilled installation and fair pricing; staff like Dan and Matt are responsive and honest about options. One recent complaint flags a coordination failure with an electrical contractor, unrepaired roof damage, and lost contact after payment, which stands out sharply against 27 positive reviews over several years.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: One 2-star review 5 months ago flagged contractor coordination failure, roof placement error, and non-response to repair requests, contrasting sharply with the solid run of 5-star reviews. No follow-up positive shift evident in the inputs.

Praised for
  • fast turnaround and emergency service
  • skilled trades and neat workmanship
  • competitive pricing
  • knowledgeable staff and honest advice
  • responsive communication
Watch-outs
  • contractor coordination issues
  • roof damage not repaired after promised
  • unresponsive after payment
knowledgeable-stafffair-pricingreliable-installationefficient-installation-teamresponsive-customer-servicehonest-advice
Best for: households needing urgent hot water system replacement or custom solar design.
Think twice if: contractor coordination went wrong in one recent case; roof damage dispute and lost contact after payment raised red flags.

Strengths

  • emergency same-day hot water installs
  • competitive heat pump pricing
  • named staff (Dan, Matt) known for responsiveness
  • end-to-end service from quote to maintenance

Worth knowing

  • Dan and Matt are named staff consistently praised for communication and knowledge
  • emergency hot water installs completed within 24 hours or less
  • Review 1 flags electrical contractor blame-shifting, roof damage installed too low per customer's earlier photo guidance, ridge cement damage not repaired after payment and promises
  • 6.6 kW solar systems and Enviroheat heat pumps mentioned as installed products

What reviews say by service

Solar Hot Water Systems
emergency turnaround praised; one roof installation too low and damage not repaired after promised
Residential Solar Panel Systems
custom sizing and pricing adjustment noted; one roof placement and damage dispute
Solar Energy System Service
battery installations and rooftop solar customization praised for matching customer needs
Solar Panel Maintenance Service
limited direct evidence; no specific maintenance reviews

How it compares

  • Rated 4.7 against a 4.59 average across the 54 solar hot water systems businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 75
Review volume 65
Review recency 83
Review sentiment 58
Profile completeness 75
Verification 30

Rating breakdown

5
27
4
1
3
0
2
1
1
1

Questions people ask

Do Solaroak offer emergency hot water replacement on weekends or public holidays?
Yes. One customer called on a public holiday and received a call-back the same day. Another got next-day installation after a Saturday evening failure.
How fast can they install a new hot water system?
Multiple reviews report same-day or next-day installation. One customer received install within 24 hours of ordering; another got Monday 11:30am install after Saturday emergency call.
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Last updated 2026-09-05