
Alternate Energy Products
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Long-running Osborne Park supplier with loyal customers praising their technical knowledge, remote support, and honest product advice. Recent in-store complaints and older installation disputes raise concerns about service consistency and post-sale follow-up.
Based on limited recent reviews, so treat this as low-confidence.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Nearly all reviewers report fast bookings, punctual on-site arrival, and skilled technicians who explain faults clearly without pushing unnecessary work. Service spans servicing existing split or ducted systems, diagnostics, component repair, and new installations. Named staff like Dan, Ed, and Liam earn consistent praise for efficiency and politeness. One customer waited over four hours due to a technician no-show, and the office only learned where the missing technician was after being called; however, a replacement (Ed) completed excellent work. Pricing is rated fair by most; one reviewer noted it competitive for Western Australia. Reviewers value the team's honesty about what work is actually needed and their willingness to service elderly relatives with patience. Site cleanliness and follow-up communication stand out repeatedly.

All 21 reviews award five stars. Customers consistently praise Chirag Patel and the team for fast installation (often completed within days), patient education, and honest, competitive quoting. Staff follow up after work is done. Installation work is clean, sites are left spotless, and the business refuses cheaper alternatives, prioritising quality components instead.
Last updated 2026-09-05