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Access Technology Group

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 13 Google reviews · How we rank ›

3.5(13) 61 composite score See reviews on Google ✓ Google-verified
Residential Solar Panel SystemsSolar Energy CompanySolar Energy System ServiceSolar Panel Maintenance ServiceBattery Storage Systems
Access Technology Group
Location
Osborne Park
Services
Residential Solar Panel Systems, Solar Energy Company, Solar Energy System Service
Reviews
13
Ranking
#111 in Residential Solar Panel Systems
Best for
off-grid or remote property owners wanting proven 12V lithium battery packs and direct technical input.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Older reviews praise their 12V solar and lithium battery range and direct staff knowledge. Recent reviews show a sharp drop: customers report unanswered emails on battery and inverter quotes, unresolved remote control failures, and technical staff who dismiss complaints rather than solve them. The company's responsiveness has deteriorated.

Recent shift: Marked decline in responsiveness and professionalism over past 12-24 months. Older reviews (5 years ago) highlight reliable products and good communication; recent reviews (1-3 months ago) report unanswered emails, replacement failures, and dismissive support staff.

Praised for
  • quick technical troubleshooting
  • knowledgeable staff and honest advice (older reviews)
  • quality 12V solar and battery products
  • good value on lithium packs
Watch-outs
  • unresponsive to sales and support emails
  • poor after-sales support and replacements
  • disrespectful technical staff
  • bad product advice before sale
knowledgeable-staffgood-after-sales-supportno-follow-up-supportslow-responsehonest-advicepoor-communication
Best for: off-grid or remote property owners wanting proven 12V lithium battery packs and direct technical input.
Think twice if: You need quick email responses or expect post-sale support; recent complaints show inconsistent follow-up and communication gaps.

Strengths

  • 12V lithium battery range praised for value and performance
  • experienced staff with hands-on solar knowledge
  • delivers fast within Australia

Worth knowing

  • Jessie praised for 12V lithium pack sales and communication (2019)
  • Remote controls for digital displays not replaced despite multiple contact attempts
  • Customers report unresponsive email and Facebook contact pages for battery/inverter quotes
  • Technical team described as dismissive when addressing installation faults

What reviews say by service

Battery Storage Systems
Older reviews praise 12V lithium packs for value and durability; recent complaints cite poor after-sales support and unresponsive quotes on battery systems.
Solar Panel Maintenance Service
Technical staff criticised for giving wrong advice before sale and being unresponsive to follow-up requests.
Solar Energy System Service
Quick troubleshooting praise in one recent review; however, post-sale issues go unresolved and staff reportedly dismissive.

How it compares

  • Rated 3.5 against a 4.51 average across the 122 battery storage systems businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 46
Review volume 50
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
5

Questions people ask

Do you sell lithium battery packs for off-grid use?
Yes. Their website lists 12V lithium batteries and ATG Lithium packs. A 2019 review praised a 100 amp-hour Nomad lithium pack for reliability on a multi-day camping trip.
How fast can you deliver to regional Australia?
One 2019 review reported 8 days from Perth to regional South Australia for a lithium pack. Response times to new inquiries are not documented.
Are you open seven days a week?
Google lists opening hours for 7 days, but recent reviews do not confirm actual weekend staffing or responsiveness.
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Last updated 2026-09-05