52 low data
Vistavision Pty Ltd
5.0(2)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Battery Storage SystemsResidential Solar Panel SystemsSolar Panel Maintenance Service
Access 12 Volt Warehouse
Solar Inverters & Components
- Location
- Osborne Park
- Service
- Solar Inverters & Components
- Reviews
- 259
- Ranking
- #10 in Solar Inverters & Components
- Best for
- customers ordering stock for remote or off-grid setups who prioritise quick delivery and price.
Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-08-05.
What reviewers think
Reviewers consistently report quick delivery, strong product value, and staff who respond fast to queries. The business ships Australia-wide and carries lithium batteries, solar panels, and related components. Issues centre on access restrictions for existing customers wanting Victron products, weak follow-up when batteries fail near warranty end, and an unhelpful AI assistant. Most reviews praise speed and price; the negatives cluster around support gaps when things go wrong.
Service quality splits sharply: routine orders move smoothly, but dispute resolution appears slow and defensive. Some repeat customers have been blocked from buying stock they've purchased before, and warranty claims get little traction once the guarantee expires.
Praised for
- fast delivery and shipping
- competitive pricing
- quality products
- responsive and friendly staff
- efficient service
Watch-outs
- account restrictions on repeat customers
- poor aftercare on faulty items
reliable-installationfair-pricingresponsive-customer-servicegood-after-sales-supportslow-responseno-follow-up-support
Best for: customers ordering stock for remote or off-grid setups who prioritise quick delivery and price.
Think twice if: you have an existing customer account for Victron products or expect strong support if a battery fails near warranty expiry.
Strengths
- fast Australia-wide delivery
- competitive pricing on lithium batteries and solar panels
- responsive to initial enquiries
What reviews say by service
- Battery Storage Systems
- Fast shipping and competitive pricing on lithium batteries praised; warranty enforcement weak, with customers reporting poor support after battery failure.
- Solar Inverters & Components
- Solar panels shipped quickly at competitive prices, but limited review detail on performance or support.
- Off-Grid & Remote Area Power
- Australia-wide delivery attracts remote customers; no specific feedback on off-grid system design or commissioning.
- Solar Energy System Service
- Initial response fast; long-term dispute resolution slow and defensive, with one 12-month-old complaint still unresolved.
- Extended Warranty & Aftercare Support
- Aftercare poor; warranty disputes go unresolved, customers blocked from contact, and repeat issues after expiry date reported as unsupported.
How it compares
- Rated 4.8 against a 4.63 average across the 63 solar inverters & components businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
234
4
10
3
2
2
3
1
10
Questions people ask
- Do you ship outside Western Australia?
- Yes, their website lists Australia-wide shipping, and reviewers confirm free delivery to states like Victoria.
- Can I buy Victron products online if I'm not an account holder?
- One recent review reports being denied purchase of Victron stock as a repeat customer unless holding an account, despite no stated policy on their website.
- What warranty do lithium batteries carry?
- Warranty length is not specified in available reviews or pricing. One customer reported a battery failing just as warranty expired with no support offered after that point.
Similar solar energy equipment suppliers nearby
60 low data
Lawrence & Hanson Osborne Park
4.4(17)✓ Google-verified
Lawrence & Hanson's Osborne Park store earns strong praise for stock depth and staff knowledge, though isolated but serious complaints about accounts handling and legal practices from 6-10 years ago warrant caution for account management concerns.
Battery Storage SystemsCommercial & Industrial SolarSolar Inverters & Components