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Access 12 Volt Warehouse

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 259 Google reviews · How we rank ›

4.8(259) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Off-Grid & Remote Area PowerCommercial & Industrial SolarBattery Storage SystemsSolar Inverters & ComponentsResidential Solar Panel SystemsSolar Energy System ServiceSolar Energy CompanySolar Panel Maintenance ServiceExtended Warranty & Aftercare Support
Access 12 Volt Warehouse
Location
Osborne Park
Services
Off-Grid & Remote Area Power, Commercial & Industrial Solar, Battery Storage Systems
Reviews
259
Ranking
#6 in Off-Grid & Remote Area Power
Best for
remote property owners and off-grid installers needing fast battery and panel supply.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Most reviewers praise fast delivery across Australia, competitive prices on lithium batteries and solar panels, and friendly staff. However, repeated complaints surface about poor follow-up when problems arise, restrictions on Victron purchases, and an unhelpful AI chatbot.

The business sells 12V batteries (lithium and AGM), solar panels, chargers, and related gear from Osborne Park. Several customers report warranty disputes and unresponsive support when purchases go wrong, which undermines the otherwise strong first impression.

Recent shift: A shift towards account-only sales on Victron products and deployment of an AI chatbot ('Sophie') have created friction with existing customers. Earlier reviews (9+ months ago) show consistently strong praise; more recent reviews (past 6 months) include specific support and access complaints.

Praised for
  • fast delivery and shipping
  • good pricing
  • quality products
  • responsive staff
  • professional service
Watch-outs
  • poor support after sale
  • account/access restrictions
  • AI chatbot unhelpful
  • warranty issues
fair-pricingreliable-installationgood-after-sales-supportresponsive-customer-serviceefficient-installation-teamno-follow-up-supportslow-response
Best for: remote property owners and off-grid installers needing fast battery and panel supply.
Think twice if: you need strong warranty support or expect ongoing help after purchase; some report being ignored when problems arise.

Strengths

  • competitive pricing on batteries and panels
  • fast dispatch and delivery
  • wide product range
  • Australia-wide shipping

Worth knowing

  • New staff team praised for professionalism
  • Victron products now restricted to account holders (policy change from previous open sales)
  • AI chatbot 'Sophie' cited as unhelpful
  • Free delivery offered from WA to other states
  • Same-day email responses mentioned by some customers

What reviews say by service

Battery Storage Systems
Praised for price and fast dispatch; complaints about warranty ending just before failures and poor replacement support.
Commercial & Industrial Solar
Solar panels offered at competitive prices with quick shipping reported.
Solar Inverters & Components
Stocks Victron chargers and components; new account-holder-only policy on some Victron products frustrates repeat customers.
Residential Solar Panel Systems
Solar panels sold at good prices with fast postage; limited detail on installation or system service.
Off-Grid & Remote Area Power
Lithium batteries and panels support off-grid builds; fast shipping suits remote area installers.
Solar Energy System Service
Email support acknowledged as same-day in one case; other customers report unresponsiveness after purchase problems.

How it compares

  • Rated 4.8 against a 4.51 average across the 122 battery storage systems businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
234
4
10
3
2
2
3
1
10

Questions people ask

Do you ship outside Western Australia?
Yes, their website states Australia-wide shipping. Several reviews confirm free delivery from WA to other states.
Can I buy Victron products as a walk-in customer?
Recently no. One repeat customer was told they must have an account to purchase Victron products in store, though the website does not clearly state this restriction.
How fast is delivery?
Multiple reviewers report delivery within days of payment. One praised free delivery from WA to Victoria.
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Last updated 2026-09-05