Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.
Easy Solar wins strong backing for fast, clean installations and owner John's hands-on support, though a handful of customers faced serious delays and unresolved warranty issues after paying deposits.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers praise the Welshpool team, especially Andy, for helpful advice and going extra for emergencies. One retail customer found them dismissive and expensive on a specific connector, preferring a competitor.
Staff at Alt-Tech bring hands-on expertise to off-grid, battery, and solar system builds. They spend time diagnosing problems, explaining options, and helping customers fine-tune setups after installation. Many reviewers note competitive Perth pricing and same-day stock availability that beats waiting weeks for online orders. Specialists like Donald, Josh, Bryan, Luke, and Rabbani are named for going beyond basic help. The shop handles custom cables, Victron equipment programming, battery diagnostics, and multi-inverter advice with equal care. Returns are processed without fuss, and customers report saving hundreds by solving problems on-site rather than replacing equipment.
Most reviewers report call centre staff who are rude, unhelpful, or uncontactable when problems arise. Technicians themselves receive occasional praise, but the warranty process frustrates customers: charges for labour on warranty claims, repeated failures on the same part, and refusal to honour coverage leave the warranty almost meaningless. One positive review from 8 years ago stands alone.
Last updated 2026-09-05