Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Staff at Alt-Tech bring hands-on expertise to off-grid, battery, and solar system builds. They spend time diagnosing problems, explaining options, and helping customers fine-tune setups after installation. Many reviewers note competitive Perth pricing and same-day stock availability that beats waiting weeks for online orders.
Specialists like Donald, Josh, Bryan, Luke, and Rabbani are named for going beyond basic help. The shop handles custom cables, Victron equipment programming, battery diagnostics, and multi-inverter advice with equal care. Returns are processed without fuss, and customers report saving hundreds by solving problems on-site rather than replacing equipment.
O'Brien Electrical arrives on time and completes work cleanly and fairly, with named technicians like Alen, Orhan, and Jake earning repeat praise for professionalism and efficiency. A small number of customers faced delays in receiving quotes or experienced workmanship oversights, though the business typically resolves issues without extra charge.
Most reviewers praise fast, professional installations and competitive pricing, with staff like Stacy, Ivan, Rahul, and Tony earning repeated mention for responsiveness and knowledge. System performance is consistently rated as reliable. However, a subset experienced severe delays (3-6 months versus promised timeframes), missed government rebate deadlines costing customers thousands, conflicting technical advice between installers, and unresponsive follow-up. One customer reported losing a $14,000 rebate opportunity; another was quoted double the original price after delays. These are not minor hiccups but project-ending issues for affected households.
Most reviewers report call centre staff who are rude, unhelpful, or uncontactable when problems arise. Technicians themselves receive occasional praise, but the warranty process frustrates customers: charges for labour on warranty claims, repeated failures on the same part, and refusal to honour coverage leave the warranty almost meaningless. One positive review from 8 years ago stands alone.
Last updated 2026-09-05