How quickly can Ember send someone if my hot water system fails?

One reviewer reported next-day 7:30 am arrival after texting photos the same day. Text-based quotes are returned within 10 minutes according to another.

What does a hot water system replacement cost?

Vulcan the team 4-star 135L costs $1649 installed; Rheem the team 330 5-star 135L costs $2399 installed. Both include a free $55 removal and disposal voucher.

Will I know my final cost before work starts?

Yes. Reviewers report quotes provided over the phone after photos are sent, and the final bill matches the quoted price. One said they rejected another plumber's quote as unrealistic and chose Ember for transparency.

Ember Plumbing & Gas

Updated 2026-10-05 · 3,328 reviewed · 176 listed · Scored from 410 Google reviews · How we rank ›

4.9(410) 89 composite score See reviews on Google ✓ Google-verified Publishes prices

Solar Hot Water Systems

Location: Morley
Service: Solar Hot Water Systems
Reviews: 410
Ranking: #2 in Solar Hot Water Systems
Best for: Rental property managers and landlords needing reliable same-day or next-day hot water and gas repairs.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-10-05.

What reviewers think

Ember Plumbing earns strong trust for fast hot water replacements and gas work across Perth metro. Madi, Dylan, Peter, Adam, Jordan, Sam, Jack, Caleb, and Zak are named repeatedly for on-time installation, clear communication, and neat work. Quotes match final bills. One-star reviews flag apprentices sent without warning and at least one service that worsened a problem rather than fixed it; a small minority feel the company declines jobs deemed less profitable.

Their website lists Master Plumber accreditation, WA registration, and backflow licensing. Vulcan systems start at $1649 installed; Rheem the team at $2399. Hot water removal is free with install. They operate 7 days in Morley and serve all Perth metro. The 4.9 rating across 410 reviews sits well above the 4.48 Solar Hot Water Systems category average.

Praised for

prompt response and fast turnaround
transparent pricing and clear quoting
professional and friendly technicians
reliable hot water system service
good communication throughout process

Watch-outs

inexperienced or unsupervised apprentices
unresolved technical issues

responsive-customer-servicetransparent-quotingreliable-installationknowledgeable-stafffair-pricing

Best for: Rental property managers and landlords needing reliable same-day or next-day hot water and gas repairs.

Think twice if: Ask which technician will attend and check they are qualified, not an apprentice; complex faults that only show at night may not resolve on first visit.

Strengths

Fast response and next-day booking common
Published pricing with no hidden costs
Experienced named technicians (Adam, Sam, Jordan, Jack, Caleb, Zak)
Free hot water removal with every install

What reviews say by service

Solar Hot Water Systems: Fast replacement, clear pricing, and professional install praised; one case of worsened fault after first service visit noted.
Solar Energy System Service: Heat pump install described as smooth and easy process with positive feedback on technician.
Solar Energy Company: Reviews focus on hot water and gas work; limited evidence of broader solar energy company scope.
Solar Panel Maintenance Service: No review evidence for panel maintenance service provided.

How it compares

Rated 4.9 against a 4.56 average across the 50 solar hot water systems businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 92

Review volume 100

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

387

Questions people ask

How quickly can Ember send someone if my hot water system fails?: One reviewer reported next-day 7:30 am arrival after texting photos the same day. Text-based quotes are returned within 10 minutes according to another.
What does a hot water system replacement cost?: Vulcan the team 4-star 135L costs $1649 installed; Rheem the team 330 5-star 135L costs $2399 installed. Both include a free $55 removal and disposal voucher.
Will I know my final cost before work starts?: Yes. Reviewers report quotes provided over the phone after photos are sent, and the final bill matches the quoted price. One said they rejected another plumber's quote as unrealistic and chose Ember for transparency.

Contact

Phone: +61477777301
Website: https://emberplumbingperth.com.au/
Address: 5B Barnett Ct, Morley WA 6062
Open in Google Maps

Last verified 2026-10-05

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Backflow Testing and RepairsBathroom and Kitchen RenovationsBlocked DrainsCommercial PlumbingGas Appliance Installation and ServicingGas Leak Detection and RepairGrease Trap Servicing and InstallationsHot Water System Servicing and Replacement

Published prices

Vulcan Freeloader 4* 135L hot water system: $1649 inc gst supplied & installed
Rheem Stellar 330 5* 135L hot water system: $2399 inc gst supplied & installed
Hot water system removal and disposal: FREE $55 removal and disposal voucher with every hot water system install

Credentials claimed:Master Plumber Association Accredited, WA Master Plumber Association, Plumber License PL9474, Gas Fitter License GF016356, Backflow License BF7248, Building Services Board of WA registered, Public Liability Insurance, Workers Compensation Insurance

As published by the business on its own website; not independently verified.

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