Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Lux installs residential and commercial solar systems, batteries, and related components across Perth. Reviewers report a sharp divide: those who received their systems praise the install team's professionalism and competence. However, the majority of recent reviews describe a pattern of severe delays (6-10 months past promised dates), cancelled appointments, and unresponsive staff. Most damaging are dozens of complaints about deposits withheld for months despite customer requests for refunds, with many escalating to consumer complaints authorities and legal action.
Those who got installations completed describe reliable, respectful crews. But the company's core failure is communication and accountability once money changes hands. Customers report feeling ignored after deposit payment, promises that never materialise, and management that does not follow through on escalations. Multiple reviewers have filed complaints with Consumer Protection and the ACCC.
Recent shift: Strong downward shift in the past 6 months. Positive five-star reviews cluster around 2 months ago and appear increasingly generic; negative one-star reviews are recent, specific, and describe multi-month deposit disputes. Customers report multiple escalations to regulatory authorities (ACCC, Consumer Protection, ERA) in the past 3 months.
Review evidence is limited. Their website lists waste-to-energy and biofuel production services for Perth, but customer feedback is not available to assess installation quality or service reliability.
Review evidence is limited. The business states it has operated since 2010 and their website lists residential and commercial solar installation, battery storage, hybrid systems, off-grid solutions, monitoring, and maintenance across WA and other Australian states.
Mt Solar delivers five-star residential and commercial solar installs across South West WA. Reviewers consistently praise Callum and Connor for professional, clean work, fast fault response, and clear communication even for first-time solar buyers.
Last updated 2026-09-05