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SMC Energy

Updated 2026-10-05 · 3,328 reviewed · 224 listed · Scored from 19 Google reviews · How we rank ›

4.8(19) 72 composite score See reviews on Google ✓ Google-verified
Extended Warranty & Aftercare SupportSolar Energy CompanyResidential Solar Panel SystemsSolar Inverters & ComponentsBattery Storage SystemsSolar Panel Maintenance ServiceSolar Energy System Service
SMC Energy
Services
Extended Warranty & Aftercare Support, Solar Energy Company, Residential Solar Panel Systems
Reviews
19
Ranking
#14 in Extended Warranty & Aftercare Support
Best for
homeowners wanting clean, detail-focused installations with ongoing support from a single tradesman.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05).

What reviewers think

Steve at SMC Energy has built a reputation for clean, professional solar installations with meticulous roof work and strong after-sales support. One customer reported abandoned communication on a battery quote, but 18 of 19 reviews praise his honesty, responsiveness, and willingness to solve problems-including fixing accidental damage and staying flexible during complex renovations.

Praised for
  • reliable installation quality
  • thorough communication throughout
  • after-sales support and follow-up
  • honest pricing and fair advice
  • technical expertise and product knowledge
Watch-outs
  • lack of follow-up after initial quote
  • poor responsiveness on battery storage jobs
knowledgeable-stafffair-pricingreliable-installationquality-panelsgood-after-sales-supportresponsive-customer-servicehonest-adviceefficient-installation-team
Best for: homeowners wanting clean, detail-focused installations with ongoing support from a single tradesman.
Think twice if: you need rapid quoting on battery retrofits; one recent customer waited weeks for follow-up communication.

Strengths

  • Licensed electrician with hands-on installation expertise
  • meticulous roof work and weatherproofing detail
  • transparent pricing checked against competitors
  • committed after-sales support and system training

Worth knowing

  • Steve Craig is the principal; licensed electrician background
  • 30 kW solar with 9.6 kWh battery storage completed for one customer
  • 15.4 kW system installed with minimal roof tile damage (tiler praised the quality)
  • Fronius 8KW GEN24/REC Alpha system installed with custom roof tile rebating
  • Sigenergy battery system recommended and installed with 25 kW DC EV charging unit
  • includes post-install app training and system checks as standard
  • accidental air-vent clip damage was followed up and fixed at no charge

What reviews say by service

Residential Solar Panel Systems
installations praised for quality, care, and minimal roof damage; tiler said it was the best job he'd seen
Battery Storage Systems
one customer abandoned after weeks of unresponsiveness; no negative detail in completed battery installs
Solar Inverters & Components
Fronius and Sigenergy systems selected; Western Power inspector remarked on quality of inverter installation
Solar Panel Maintenance Service
post-install app training, system checks, and follow-up support included and praised

How it compares

  • Rated 4.8 against a 4.53 average across the 155 solar energy company businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 76
Review volume 56
Review recency 92
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
18
4
0
3
0
2
0
1
1

Questions people ask

Does Steve install battery systems on existing solar?
Yes, but response times on quotes vary; one recent customer waited weeks for follow-up.
What happens if something is damaged during installation?
Steve follows up at no charge; one customer reported an accidental air-vent clip damage was fixed and spares provided.
Do you get training on how to use the system?
Yes; customers mention post-install app training and ongoing checks as standard.
Request a quote

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Last updated 2026-10-05