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Solahart Joondalup

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 73 Google reviews · How we rank ›

4.8(73) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Solar Hot Water SystemsResidential Solar Panel SystemsSolar Energy CompanySolar Energy System ServiceSolar Panel Maintenance ServiceBattery Storage SystemsCommercial & Industrial Solar
Solahart Joondalup
Location
Joondalup
Services
Solar Hot Water Systems, Residential Solar Panel Systems, Solar Energy Company
Reviews
73
Best for
Homeowners needing responsive hot water and solar repairs without sales pressure.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Solahart Joondalup delivers strong service on most calls: technicians respond quickly to emergencies, diagnose problems without charging unnecessary fees, and staff follow up after big jobs. Darryn and the team are praised repeatedly for expertise and honesty. However, one recent solar hot water install went badly wrong, with electrical work deemed unsafe by independent inspection and the owner becoming defensive rather than fixing the problems.

The business operates across hot water, solar panels, batteries, and commercial systems. Most reviews praise professionalism and responsiveness; the one-star complaint reveals gaps in communication during complex installations and a reluctance to take ownership when things go sideways. Reviewers consistently name Max, Jenni, Lyall, and Darryn as standout staff.

Recent shift: One significant safety and communication failure (one-star review, one month ago) contrasts sharply with surrounding five-star reviews of emergency service and major installations; indicates isolated but serious incident rather than systemic decline.

Praised for
  • responsive emergency repairs
  • knowledgeable technicians and owner
  • professional installation and cleanup
  • post-installation follow-up and support
  • fair pricing without upselling
Watch-outs
  • poor communication during installation
  • electrical safety issues and oversizing
  • owner defensive about mistakes
  • unwillingness to rectify faults
knowledgeable-staffreliable-installationgood-after-sales-supportresponsive-customer-servicehonest-advicefair-pricing
Best for: Homeowners needing responsive hot water and solar repairs without sales pressure.
Think twice if: Complex installations may have communication gaps; owner may not handle complaints constructively.

Strengths

  • Quick emergency response and same-day troubleshooting
  • Honest diagnosis; no unnecessary upgrades
  • Named expert technicians (Max, Darryn, Jenni, Lyall)
  • Follow-up calls after major installation

Worth knowing

  • Max responded within 30 minutes to emergency hot water call
  • Darryn conducted free troubleshooting phone call that avoided unnecessary visit
  • 17kW solar panel system, 15kW hybrid inverter and 22kWh GoodWe battery installed; customer reports near-zero electricity bill
  • Jenni helped customer locate roof leak causing 120L/hour water waste
  • One installation had electrical work deemed unsafe by independent inspection; safety report noted undersized circuit breaker and wiring, and unsafe location for children
  • Owner (Darryn) declined to return and rectify faults after customer raised safety concerns

What reviews say by service

Solar Hot Water Systems
Swift emergency repairs, honest diagnosis avoids unnecessary work; one installation had electrical safety failures the owner refused to fix.
Residential Solar Panel Systems
Professional installation and post-sale follow-up; customer reports system working flawlessly and near-zero electricity bill.
Battery Storage Systems
Hybrid system installed successfully; customer values backup during grid outages.
Solar Energy System Service
Responsive troubleshooting and maintenance; technicians experienced with older systems.
Solar Panel Maintenance Service
Proactive leak detection and roof system support praised.
Commercial & Industrial Solar
Service listed but no detailed reviews provided.

How it compares

  • Rated 4.8 against a 4.51 average across the 122 battery storage systems businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 82
Review volume 81
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
1
3
0
2
0
1
4

Questions people ask

How fast do they respond to emergency calls?
One customer reported Max arriving within 30 minutes of calling late in the afternoon for a hot water emergency.
Will they charge for a troubleshooting call?
No. One customer received free phone guidance from Darryn that resolved a false alarm; no call-out fee was charged.
What areas do they serve?
Joondalup, Perth's North, and the northern suburbs of Perth.
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Last updated 2026-09-05