How fast do they respond to emergency plumbing calls?

Most customers report same-day arrival. One complex drain issue was diagnosed and fixed within 48 hours. They operate 7 days a week.

What is the investigation fee for a hot water system diagnosis?

A $250 investigation fee is charged upfront to diagnose the problem. One customer found the fault (a tripped circuit breaker) in 15 minutes but still paid the full fee.

Do they tidy up after the work?

Yes. Reviewers note the plumbers leave bathrooms and kitchens clean after finishing the job.

Tap Doctor Plumbing Perth

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 2,064 Google reviews · How we rank ›

4.6(2064) 84 composite score See reviews on Google ✓ Google-verified

Solar Hot Water SystemsSolar Panel Maintenance ServiceSolar Energy CompanySolar Energy System Service

Location: West Perth
Services: Solar Hot Water Systems, Solar Panel Maintenance Service, Solar Energy Company
Reviews: 2064
Ranking: #1 in Solar Hot Water Systems
Best for: Homeowners needing same-day or next-day plumbing and hot water diagnostics with minimal disruption.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05).

What reviewers think

Most jobs are finished promptly with courteous, skilled plumbers who explain the work as they go. Customers consistently mention arriving on time and leaving spaces tidy, with staff like Tom, Deklan, Nathan, Will, and Chris earning repeat praise. A minority report surprise investigation fees or feeling quoted too high, though most are satisfied with the final bill.

The business handles hot water system diagnostics and repairs alongside standard plumbing; review mentions suggest they keep records of work done. Fast turnaround is typical even for complex problems. A few customers flagged the $250 investigation fee structure and pricing on larger jobs as something to clarify upfront before committing.

Praised for

on-time arrival
friendly and professional staff
quick and efficient work
good communication
reasonable pricing on most jobs

Watch-outs

investigation fees without clear upfront detail
potential overcharging on quotes
lack of transparency on pricing structure

reliable-installationefficient-installation-teamresponsive-customer-serviceknowledgeable-stafffair-pricingtransparent-quoting

Best for: Homeowners needing same-day or next-day plumbing and hot water diagnostics with minimal disruption.

Think twice if: Ask about investigation fees and get a full quote in writing before authorising diagnostic work on hot water systems.

Strengths

Punctual arrival
Named experienced technicians
Same-week or faster problem resolution
Hot water system diagnostics and repair

Worth knowing

Named plumbers: Tom, Chris, Deklan, Will, Nathan, Kib
Investigation fee on hot water diagnostics: $250 (mentioned in reviews)
Bathroom work includes tidying spaces after completion
Problem resolution typically within 48 hours on complex drain issues

What reviews say by service

Solar Hot Water Systems: Fast diagnostic and repair; investigation fee of $250 charged upfront, which some felt steep for brief inspections.
Solar Energy System Service: Quick turnaround on system checks and fixes; staff explain work thoroughly.
Solar Panel Maintenance Service: Documentation kept of work and system condition.
Solar Energy Company: Responsive service and timely resolution typical across jobs.

How it compares

Rated 4.6 against a 4.59 average across the 54 solar hot water systems businesses listed here.
Has more Google reviews than 100% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 73

Review volume 100

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

1743

117

138

Questions people ask

How fast do they respond to emergency plumbing calls?: Most customers report same-day arrival. One complex drain issue was diagnosed and fixed within 48 hours. They operate 7 days a week.
What is the investigation fee for a hot water system diagnosis?: A $250 investigation fee is charged upfront to diagnose the problem. One customer found the fault (a tripped circuit breaker) in 15 minutes but still paid the full fee.
Do they tidy up after the work?: Yes. Reviewers note the plumbers leave bathrooms and kitchens clean after finishing the job.

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