
ILLUMINA ENERGY
Illumina Energy earns strong marks for fast, punctual installations and friendly, responsive staff. Saqib, Muhammad, Mohammed, and Hamza are named repeatedly for clear communication and genuine care. The team prioritises meeting rebate deadlines and handles complex multi-storey, 3-phase setups without fuss. However, two reviewers flagged serious problems: one discovered contract changes only after work was done, another saw their power bill quadruple and waited five weeks for a battery-charging fault to be fixed without compensation. These reflect bigger concerns about transparency upfront and accountability when things go wrong.

