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AGL | Perth Energy

Updated 2026-10-05 · 3,328 reviewed · 176 listed · Scored from 88 Google reviews · How we rank ›

1.4(88) 47 composite score See reviews on Google ✓ Google-verified
Solar Energy CompanySolar Hot Water SystemsResidential Solar Panel SystemsCommercial & Industrial SolarSolar Energy System ServiceSolar Panel Maintenance ServiceBattery Storage Systems
AGL | Perth Energy
Location
Perth
Services
Solar Energy Company, Solar Hot Water Systems, Residential Solar Panel Systems
Reviews
88
Ranking
#65 in Solar Energy Company

Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Nearly all reviewers report severe frustration with AGL's customer service: long hold times (30–60 minutes), unanswered calls, promised gift cards never arriving, and incorrect billing. Staff appear offshore and communication is often hard to follow. Account issues persist even after customers pay, invoices are duplicated, and technical problems with their app and 2FA systems block access.

People trying to switch providers or close accounts say requests get lost between teams. Cold calls dump customers into hold queues without greeting them first. The company operates across gas, electricity, internet, and solar, but reviews focus almost entirely on service failures and frustration rather than any technical or installation quality.

Watch-outs
  • unresponsive customer service, long hold times
  • failed to deliver promised items (gift card)
poor-communicationslow-responseno-follow-up-support
Think twice if: Expect very poor phone support, billing errors, long hold times, and difficulty reaching someone who can resolve account problems quickly.

How it compares

  • Rated 1.4 against a 4.59 average across the 119 solar energy company businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 0
Review volume 85
Review recency 100
Review sentiment 15
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
1
3
0
2
3
1
77
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Last updated 2026-10-05