- Can they install if my roof or walls aren't perfect?
- One reviewer's initial installer said no to walls not perfectly straight; a second Wow Solar installer (the team) completed the job successfully. Another property was rejected by Wow Solar but installed successfully by a competitor. Get a second opinion or site visit before accepting an initial 'no'.
- What is the typical install-to-go-live timeline?
- Fast cases: 2 days after site visit, or same-day completion reported. Problem cases: 3-month delays, repeated cancellations, and rescheduling. Delays have caused customers to miss government rebate deadlines. Confirm install and rebate deadlines in writing.
- Does the app really monitor battery performance?
- Yes. Customers report the app shows easy-to-read graphics and real-time battery charge status (confirming 100% daily charge), though system registration sometimes took longer than expected.