Plico Energy
Plico's installation work is solid: teams arrive prepared, complete jobs in a day, and leave the site clean. Sales staff like Jacob, Mitchell Crisp, and Jasmine get strong marks for responsiveness and honest sizing. The core problem is predictability. Wait times stretch from months to over half a year, communication during delays is vague or silent, and after installation, reaching the company becomes a battle. One customer found contract language about CPI increases hidden beneath talk of low monthly costs. Another waited 10 weeks past a promised 6-8 week timeframe with only generic email updates. When problems do surface after install, technical support has come through; the friction is in getting anyone to pick up the phone for scheduling or account changes. Their website lists service areas across Perth, Newcastle, Sydney, and Central Coast. Certifications include ACN 617 042 592 and Credit Representative 553445. They offer solar panels, batteries, Virtual Power Plant, and blackout protection packages. The rating sits at 4.0 across 339 reviews, with 70% five-star and 24% one or two-star ratings, reflecting this split between strong installation execution and poor pre-install and admin communication.
