Perth Solar Industry Guide
Menu
Get solar quotes

Plico Energy

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 324 Google reviews · How we rank ›

3.9(324) 67 composite score See reviews on Google ✓ Google-verified
Off-Grid & Remote Area PowerCommercial & Industrial SolarBattery Storage SystemsSolar Energy CompanyResidential Solar Panel SystemsSolar Energy System ServiceSolar Panel Maintenance Service
Plico Energy
Location
Osborne Park
Services
Off-Grid & Remote Area Power, Commercial & Industrial Solar, Battery Storage Systems
Reviews
324
Ranking
#23 in Off-Grid & Remote Area Power
Best for
Customers who prioritise product quality and installation craftsmanship, not speed or early handholding after paperwork.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Plico's installation teams earn consistent praise for professionalism, technical knowledge, and neat workmanship. Products like AlphaESS systems perform well. However, a substantial portion of reviewers report frustrating delays (sometimes 6+ months), poor communication once paperwork is approved, surprise costs added to invoices, and difficulty reaching the company for support after sale. The pattern suggests strong front-end sales and installation but weak back-office processes and customer retention focus.

Service quality hinges heavily on which staff member handles your account. Named technicians like Mitchell, Lori, and the installation crews earn specific praise, yet the same company simultaneously leaves other customers waiting months without response. Reviewers considering Plico should factor in the realistic possibility of delays and plan to chase hard if timelines slip.

Praised for
  • professional installation teams
  • knowledgeable staff and clear advice during quote phase
  • fast turnaround when motivated
  • equipment performs well
  • thorough follow-up and support for some customers
Watch-outs
  • months-long installation delays and backlog
  • communication breakdowns after paperwork stage
  • hidden or surprise costs invoiced without notice
  • poor after-sales support and unresponsiveness
  • staff deprioritise existing customers in favour of new leads
knowledgeable-staffreliable-installationdelayed-installationpoor-communicationhidden-costsresponsive-customer-servicegood-after-sales-supportslow-response
Best for: Customers who prioritise product quality and installation craftsmanship, not speed or early handholding after paperwork.
Think twice if: You need fast installation, dislike chasing unresponsive staff, or require clarity on all costs upfront before signing.

Strengths

  • experienced installation crews who work neatly and efficiently
  • strong product knowledge at quotation stage
  • handles government rebate paperwork
  • systems deliver expected performance

Worth knowing

  • Mitchell Crisp named multiple times for professionalism during quote phase
  • Installation teams including Ali, Aiden, David, Ethan, Enderpeet, Bin, Jack, Tai, and Jeff praised for courtesy and skill
  • AlphaESS battery and solar systems mentioned by multiple reviewers
  • Backlog periods reached 6+ months without communication; some customers waited 7.5 months from signing to system live
  • Undisclosed costs (e.g. EV charger, meter replacement, switchboard work) invoiced after installation
  • One customer's battery removed for swelling in January, not replaced until August (7 months)

What reviews say by service

Residential Solar Panel Systems
Installation praised for speed and professionalism when it happens; systems perform well. Long delays and poor communication from sign-up to installation a persistent complaint.
Battery Storage Systems
AlphaESS systems praised for performance. One battery replacement took 7 months after failure reported; aftercare very slow.
Solar Energy System Service
App-based system monitoring described as easy to use. Technical support available but unresponsive outside critical phases.
Solar Energy Company
Quote and initial contact efficient and informative. Back-office processes and timelines unreliable; staff deprioritise customers once locked into contract.
Commercial & Industrial Solar
Limited review evidence; no specific commercial feedback.
Off-Grid & Remote Area Power
One reviewer mentioned running at high percentage off-grid (97% green energy). Limited direct evidence.

How it compares

  • Rated 3.9 against a 4.51 average across the 150 solar energy company businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 30
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
222
4
12
3
8
2
14
1
68

Questions people ask

How long does installation typically take?
Installation day itself is fast (4 hours typical). However, wait time from sign-up to install has ranged from weeks to 6+ months depending on company backlog. Multiple reviewers waited 6 months or longer.
Will I get a bill for costs not mentioned in my quote?
Several reviewers reported surprise costs added to invoices after installation (e.g. EV charger incompatibility, meter replacement, switchboard work). Confirm all possible costs in writing before signing.
Can I reach someone for help after installation?
Response times are inconsistent. Simple queries may get quick replies; complex issues or unresponsive periods reported. One customer waited weeks for a meter-related handover email that could have been sent on day one.
Request a quote

Similar solar energy equipment suppliers nearby

Dr Sparky Electrical
92

Dr Sparky Electrical

4.9(197)✓ Google-verified

Dr Sparky staff consistently arrive on time, explain work clearly, and leave jobs clean. Jobs mentioned include air conditioning replacement, data cabling, power outlets, lighting, and urgent fault repair; technicians named include Josh, Julio, Sebastian, Lewis, and Nigel. Customers particularly value the responsiveness (same-day calls, next-day turnarounds during peak periods) and the willingness to revisit for unexpected issues without delay. Pricing described as "reasonable" and "fair" by repeat clients. The team's problem-solving stands out: one customer notes Josh located a faulty transformer other electricians missed; another praises Julio's complex wiring work. Invoices mention upfront quoting before finalising work, and staff explain troubleshooting so customers can handle minor recurrence. Crew integrity noted (a technician flagged a roof tile damage during installation).

Commercial & Industrial SolarResidential Solar Panel SystemsSolar Energy System Service
View profile
Jaycar Electronics Osborne Park
79

Jaycar Electronics Osborne Park

4.4(191)✓ Google-verified

Staff consistently go beyond answering questions, helping customers identify exactly what they need and explaining how to use it. Friendly, patient service is the norm, though one buyer flagged serious problems with a used 3D printer sold as new, poor communication about returns, and high freight costs that were not reimbursed.

Residential Solar Panel SystemsCommercial & Industrial SolarBattery Storage Systems
View profile
Shoreline 4x4
65

Shoreline 4x4

4.1(47)✓ Google-verified

Shoreline 4x4 supplies vehicle accessories like bullbars and tow equipment from Osborne Park. Most reviewers praise product quality, fast turnaround, and helpful staff; David and the team earn specific mention for patience with technical problems. One stark complaint appears in 18 reviews, but the bulk of feedback suggests reliable, personable service on 4x4 gear. The business is registered in solar and battery storage categories, but reviews focus entirely on vehicle products.

Residential Solar Panel SystemsCommercial & Industrial SolarSolar Panel Maintenance Service
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-05