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Ford & Doonan Air Conditioning West Perth

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 82 Google reviews · How we rank ›

4.4(82) 79 composite score See reviews on Google ✓ Google-verified
Solar Panel Maintenance ServiceSolar Energy System Service
Ford & Doonan Air Conditioning West Perth
Location
West Perth
Services
Solar Panel Maintenance Service, Solar Energy System Service
Reviews
82
Best for
homeowners needing complex ducted or split system installations in inner Perth suburbs

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Ford and Doonan West Perth delivers consistently strong installation and service for residential air conditioning work, with experienced teams who handle complex jobs and train customers thoroughly. Staff like Jordan, Reuben, and Kevin have earned specific praise for going beyond the scope to fix problems the same day and keeping clients informed through long approval periods.

Praised for
  • professional and friendly installation team
  • thorough training and customer care
  • quick turnaround on complex jobs
  • expert staff knowledge
  • reliable ongoing servicing
Watch-outs
  • slow quoting process
  • high pricing for multi-system quotes
knowledgeable-staffefficient-installation-teamresponsive-customer-servicegood-after-sales-supportreliable-installation
Best for: homeowners needing complex ducted or split system installations in inner Perth suburbs
Think twice if: budget-conscious buyers should get multiple quotes; quoting timelines can stretch several weeks

Strengths

  • experienced installation teams who solve complex problems
  • staff stay engaged through long approval timelines
  • same-day repairs and follow-up when issues arise
  • clear training on system operation and mobile apps

Worth knowing

  • Named staff (Jordan, Reuben, Kevin, Tom, Ollie, Savanah, Matt, Wendy) praised for problem-solving and customer care
  • Held quoted price for 13+ months during strata approval
  • Rescheduled rain-delayed installs within a week
  • Supervisor helped with complex roof installations
  • Same-day repairs reported for weather damage
  • Training on AirTouch 5 app and Wi-Fi controllers
  • Evaporative-to-ducted system upgrades handled
  • Multi-split installations in old weatherboard properties

What reviews say by service

Solar Energy System Service
Air conditioning maintenance and servicing praised for responsiveness and follow-up support
Solar Panel Maintenance Service
Limited direct evidence; business categorised in directory but reviews focus on installation rather than maintenance work

How it compares

  • Rated 4.4 against a 4.57 average across the 165 solar panel maintenance service businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 62
Review volume 83
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
0
3
2
2
3
1
9

Questions people ask

Do you offer training on how to use the system?
Yes. Reviewers report thorough training on app setup and control systems like AirTouch 5, and staff take time to ensure elderly users understand operation.
Can you handle complex installations in older homes?
Yes. Reviewers describe successful installations in old weatherboard cottages and homes with tight roof access, and taking care with vent placement and existing fixtures.

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Last updated 2026-09-05