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Shell Energy

Updated 2026-11-05 · 3,359 reviewed · 141 listed · Scored from 48 Google reviews · How we rank ›

4.6(48) 74 low data composite score See reviews on Google ✓ Google-verified
Solar Energy CompanyCommercial & Industrial SolarBattery Storage Systems
Shell Energy
Location
Perth
Services
Solar Energy Company, Commercial & Industrial Solar, Battery Storage Systems
Reviews
48
Ranking
#40 in Solar Energy Company

Core details are sourced from this business's Google Business Profile (checked 2026-11-05). Website-sourced details were fetched 2026-11-05.

What reviewers think

Shell Energy holds a 4.6 average from 48 Google reviews. Recent reviews are short and mostly praise friendly staff. Review text is thin, so detail on its solar and battery work is limited.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Friendly staff
  • Clean and professional premises
responsive-customer-service

Strengths

  • Friendly staff
  • Clean, professional premises

How it compares

  • Rated 4.6 against a 4.61 average across the 85 solar energy company businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 74
Review volume 73
Review recency 69
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
7
3
2
2
1
1
1

Questions people ask

What are the opening hours?
Google lists Monday to Friday, 09:00 to 17:00. Saturday and Sunday are closed.

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AGL | Perth Energy
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AGL | Perth Energy

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Nearly all reviewers report severe frustration with AGL's customer service: long hold times (30–60 minutes), unanswered calls, promised gift cards never arriving, and incorrect billing. Staff appear offshore and communication is often hard to follow. Account issues persist even after customers pay, invoices are duplicated, and technical problems with their app and 2FA systems block access. People trying to switch providers or close accounts say requests get lost between teams. Cold calls dump customers into hold queues without greeting them first. The company operates across gas, electricity, internet, and solar, but reviews focus almost entirely on service failures and frustration rather than any technical or installation quality.

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Last updated 2026-11-05