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AGL | Perth Energy
1.4(88)✓ Google-verified
Nearly all reviewers report severe frustration with AGL's customer service: long hold times (30–60 minutes), unanswered calls, promised gift cards never arriving, and incorrect billing. Staff appear offshore and communication is often hard to follow. Account issues persist even after customers pay, invoices are duplicated, and technical problems with their app and 2FA systems block access. People trying to switch providers or close accounts say requests get lost between teams. Cold calls dump customers into hold queues without greeting them first. The company operates across gas, electricity, internet, and solar, but reviews focus almost entirely on service failures and frustration rather than any technical or installation quality.
Solar Energy CompanySolar Hot Water SystemsResidential Solar Panel Systems
