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Solar Xcellence

Updated 2026-09-05 · 3,383 reviewed · 221 listed · Scored from 58 Google reviews · How we rank ›

4.8(58) 80 composite score See reviews on Google ✓ Google-verified
Residential Solar Panel SystemsCommercial & Industrial SolarExtended Warranty & Aftercare SupportBattery Storage SystemsSolar Energy CompanySolar Panel Maintenance ServiceSolar Energy System ServiceSolar Inverters & Components
Solar Xcellence
Location
West Perth
Services
Residential Solar Panel Systems, Commercial & Industrial Solar, Extended Warranty & Aftercare Support
Reviews
58
Ranking
#46 in Residential Solar Panel Systems
Best for
Homeowners wanting patient explanation of battery and solar options with transparent pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Most customers praise Solar Xcellence for quick, professional installations and staff who explain systems clearly and answer questions. Jatin, Vinny, and Nick are named repeatedly for patient, transparent advice. Named staff members Jatin, Gourav, Nick, and Vinny earned specific praise; installers including Gorum delivered efficient work with minimal disruption. Battery system advice and app guidance are highlighted strengths. However, a few customers faced months of delay before receiving quotes or install dates, unresponsive follow-up, and difficulty tracking down the salesman after purchase or when issues arose.

The business counts more than half its peers in Perth's solar directory, with 93% five-star ratings. Two negative reviews cite abandonment during critical stages: one customer waited five months without an install date or call-backs; another was pressured into a battery contract but lost contact with their salesman afterward. Both flagged broken promises and poor responsiveness, in sharp contrast to the smooth experience most report.

Praised for
  • professional installation team
  • knowledgeable and patient sales staff
  • excellent communication and responsiveness
  • transparent pricing
  • completes work on time
Watch-outs
  • long delays in quoting and scheduling
  • poor follow-up after sale
  • inconsistent communication and availability
  • salesman disappeared after purchase
knowledgeable-stafftransparent-quotingreliable-installationresponsive-customer-serviceefficient-installation-teamgood-after-sales-support
Best for: Homeowners wanting patient explanation of battery and solar options with transparent pricing.
Think twice if: Check response times carefully if you need a quick quote or install date; two customers reported months of delays and silence.

Strengths

  • named sales team known for patient, transparent guidance
  • efficient installation with minimal disruption
  • battery system expertise and app support
  • most staff earn five-star praise

Worth knowing

  • Sales team named: Jatin Trehan, Gourav, Nick, Vinny
  • Installer named: Gorum
  • Battery system advice repeatedly praised
  • Mobile app for system monitoring highlighted
  • One customer received Solax battery instead of promised brand, same price
  • Installation completed in few days when scheduled
  • 40 KW power and 10 KW inverter mentioned in one install

What reviews say by service

Residential Solar Panel Systems
Praised for efficient installation, clear explanation, and on-time delivery.
Battery Storage Systems
Expert guidance on sizing and selection; modular design allows easy replacement and upgrades.
Commercial & Industrial Solar
No specific commercial feedback in reviews; residential and battery systems dominate.
Solar Inverters & Components
No detailed feedback on inverters alone; mentioned as part of whole systems.
Solar Panel Maintenance Service
Removal and reinstallation attempted but customer reported poor communication and no follow-up quote.
Extended Warranty & Aftercare Support
Mixed: some staff visit twice to resolve issues; others disappear after sale.

How it compares

  • Rated 4.8 against a 4.51 average across the 150 solar energy company businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 81
Review volume 77
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
1
3
0
2
0
1
3

Questions people ask

How long does a typical solar and battery installation take?
Most customers report installations completed within the promised timeframe, sometimes within a few days of scheduling. One customer had removal and reinstallation of existing panels but faced delays in quoting and scheduling that phase.
Do I need to pay upfront for installation?
One customer reported no advance payment was requested, with 100% payment made after installation was complete.
Will they explain how to monitor my system?
Yes. Staff walk customers through the mobile app and how to reset the system if needed.
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Last updated 2026-09-05