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Solar Xcellence

Updated 2026-10-05 · 3,328 reviewed · 176 listed · Scored from 58 Google reviews · How we rank ›

4.8(58) 81 composite score See reviews on Google ✓ Google-verified
Solar Energy CompanyExtended Warranty & Aftercare SupportResidential Solar Panel SystemsBattery Storage SystemsCommercial & Industrial SolarSolar Panel Maintenance ServiceSolar Energy System ServiceSolar Inverters & Components
Solar Xcellence
Location
West Perth
Services
Solar Energy Company, Extended Warranty & Aftercare Support, Residential Solar Panel Systems
Reviews
58
Ranking
#23 in Solar Energy Company
Best for
Homeowners seeking a known sales rep and efficient installation with patient explanation of battery options.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-08-05.

What reviewers think

Most customers praise Solar Xcellence for swift, skilled installation and clear explanations of systems, with staff like Jatin, Gourav, and Vinny singled out for patience and expertise. Named sales reps explain battery options and pricing transparently, and installers handle work neatly, often adapting layouts to suit homeowners.

However, two reviewers reported serious friction: one waited five months without an install date and faced unresponsive communication; another was pressured into bundling services and then abandoned when promised dates collapsed. The gap between pre-sale attentiveness and post-payment follow-up emerges as the main pattern of concern.

Praised for
  • knowledgeable and patient sales staff
  • fast, efficient installation
  • transparent pricing
  • professional workmanship
  • strong after-sales communication
Watch-outs
  • project delays and missed deadlines
  • poor responsiveness once payment made
knowledgeable-stafffair-pricingtransparent-quotingreliable-installationefficient-installation-teamresponsive-customer-servicegood-after-sales-support
Best for: Homeowners seeking a known sales rep and efficient installation with patient explanation of battery options.
Think twice if: Seek firm timelines and communication guarantees in writing before deposit; one reviewer faced five months of delays and unresponsiveness.

Strengths

  • named sales reps (Jatin, Gourav, Vinny, Nick) provide patient, transparent guidance
  • installation completed on schedule in most cases
  • modular battery systems allow easy repair and upgrade
  • installers adapt layouts to customer preference

What reviews say by service

Residential Solar Panel Systems
Installers efficient and adapt layouts; customers report smooth process and high-quality workmanship.
Battery Storage Systems
Sales staff provide patient advice on battery sizing; modular design praised for durability and ease of future repair or upgrade.
Commercial & Industrial Solar
Listed as a service; no specific customer review evidence.
Solar Inverters & Components
Clean Energy Council accredited inverters; limited specific review commentary.
Extended Warranty & Aftercare Support
Most customers report good communication and follow-up, but two experienced unresponsiveness after payment and delayed or broken follow-up commitments.
Solar Energy System Service
Installer training provided on monitoring app and system reset; one reviewer noted difficulty contacting salesman for clarifications after installation complete.

How it compares

  • Rated 4.8 against a 4.59 average across the 119 solar energy company businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 81
Review volume 77
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
1
3
0
2
0
1
3

Questions people ask

What do I get when I come in for a consultation?
Your website states that free solar consultations and assessments are offered to explore your options.
Can I change the installation location if the first plan doesn't suit me?
Yes. Multiple reviewers reported installers adapting roof layouts and work placement to suit customer preference rather than choosing the easiest route.
How long does installation usually take once it's scheduled?
Most recent reviews report installation completed within days of the promised date. However, one reviewer waited five months for a date to be confirmed, so lock in timelines in writing before committing.
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Last updated 2026-10-05