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SolarGrid Perth

Updated 2026-10-05 · 3,328 reviewed · 176 listed · Scored from 74 Google reviews · How we rank ›

4.7(74) 82 composite score See reviews on Google ✓ Google-verified
Battery Storage SystemsGovernment Rebate & STC SpecialistsSolar Hot Water SystemsExtended Warranty & Aftercare SupportSolar Energy CompanyResidential Solar Panel SystemsSolar Inverters & ComponentsCommercial & Industrial SolarSolar Panel Maintenance ServiceOff-Grid & Remote Area PowerSolar Energy System Service
SolarGrid Perth
Location
Perth
Services
Battery Storage Systems, Government Rebate & STC Specialists, Solar Hot Water Systems
Reviews
74
Ranking
#14 in Battery Storage Systems
Best for
Homeowners wanting long-term partnership and transparent advice on system upgrades and batteries.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-10-05.

What reviewers think

Reviewers consistently praise SolarGrid's combination of expert, honest advice and genuine after-sales care. The owners Tony and Liz are named repeatedly for their hands-on approach and visible commitment to customers. Installation runs smoothly with clear communication throughout, and the team follows up months later to check systems are performing as promised.

Specific praise goes to staff members by name: Freddie for quoting and market knowledge, Liz for office coordination and ongoing support, Jordan and installers for efficient physical work. Customers report the team accommodates specific brand requests, handles upgrades from older systems cleanly, and explains complex topics like government rebates and battery integration clearly. One early appointment was missed and another was rescheduled with little notice, but this remains isolated against overwhelming positive experience.

Praised for
  • knowledgeable and honest advice
  • strong after-sales support and follow-up
  • smooth installation and communication
  • friendly, hands-on owners (Tony and Liz)
  • fast turnaround and efficient team
Watch-outs
  • missed or rescheduled appointments
  • poor initial responsiveness (arrival delays)
knowledgeable-staffhonest-advicegood-after-sales-supportresponsive-customer-servicereliable-installationefficient-installation-teamtransparent-quoting
Best for: Homeowners wanting long-term partnership and transparent advice on system upgrades and batteries.
Think twice if: Appointment reliability has had lapses; confirm schedules close to the date.

Strengths

  • owners Tony and Liz actively involved and accessible
  • staff named in reviews for specific expertise (Freddie, Jordan, Liz, Melinda)
  • proven long-term system support and follow-up
  • clear explanation of rebates and payback

What reviews say by service

Residential Solar Panel Systems
Praised for smooth installation, system upgrades from older panels, and years-long reliable performance.
Battery Storage Systems
Customers highlight clear advice on battery integration, reliable Goodwe units recommended, seamless upgrade installations.
Solar Inverters & Components
Reviewers note flexibility in accommodating specific inverter brands and future upgrade capability.
Government Rebate & STC Specialists
Multiple reviewers credit staff (especially Freddie) with breaking down rebates and payback models clearly.
Extended Warranty & Aftercare Support
Follow-up documented months after installation; Liz noted for rapid response and credit rectification when needed.
Solar Energy System Service
Customers report system checks and performance troubleshooting after installation.

How it compares

  • Rated 4.7 against a 4.6 average across the 96 battery storage systems businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 77
Review volume 81
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
2
3
1
2
2
1
3

Questions people ask

Will Solar Grid help me understand government rebates?
Yes. Reviewers consistently report staff (notably Freddie) break down rebates and payback models in a way homeowners understand. One customer said this explanation made solar 'make sense' after thinking it too expensive.
How soon can installation happen?
One customer noted installation within two weeks of approval. Another was installed promptly before a holiday to capture early savings.
What happens after installation?
The team follows up months later to check system performance. Liz is noted for rapid response if adjustments are needed, and one customer received a credit when something wasn't quite right.

Similar solar energy equipment suppliers nearby

Green Engineering Pty Ltd
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Green Engineering Pty Ltd

1.0(4)

All four Google reviews are one-star, spanning nine years. Customers report being unable to contact the company after purchase, warranty claims ignored despite 25-year guarantees on panels, court orders left unexecuted, illegal installation work, deposits retained without refund or service, price increases imposed mid-contract, and faulty equipment installed without disclosure. Evidence of court involvement and Consumer Protection intervention is substantial and consistent.

Battery Storage SystemsSolar Energy CompanyResidential Solar Panel Systems
Alinta Energy
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Alinta Energy

2.1(228)✓ Google-verifiedPublishes prices

Call centre staff earn genuine praise for patience and empathy, and a minority of long-term customers note competitive rates. The overwhelming majority report a broken online portal where login prompts never arrive, disconnections occur without warning to correct contact details, and WA customers face repeated automated system failures. When problems arise, getting through to a human takes 15 minutes of repeat verification steps. The contrast between warm phone support and dysfunctional systems means most frustrated customers leave mid-contract. Service areas include WA but are managed as a secondary region. Hidden daily account fees, application charges, and a removals scheme perceived as a switching trap frustrate cost-conscious households. A handful of named staff members (Braydon, Brittany) have turned around individual cases with over-the-top solutions (40% discounts, priority handling), but these exceptions highlight systematic gaps rather than systemic strength.

Solar Energy CompanySolar Energy System Service

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Last updated 2026-10-05